Frequent Emergency Department Attenders

It has been identified that many patients who frequently attend the ED have long-term health conditions, mental health problems or health related anxieties. The principal interventions developed to manage frequent users of emergency healthcare are aimed at individual case management, often using a multidisciplinary approach to agree the appropriate strategy. However, this approach is labour intensive and reaches a relatively small sample of the frequent attender population. This project aims to identify alternative interventions that could be delivered using less resource intensive methods.