Improving the speed and appropriateness of treatment in Emergency Departments using evidence based methods such as Senior Doctor Triage

Working in collaboration with the Academic Health Science Network (AHSN) Improvement Academy, this 2-year improvement project is focusing on senior doctor triage in the emergency department (ED). Of the 19 EDs in Yorkshire and the Humber, 17 have been visited and data collected on existing front door services used. This overview has enabled good practice to be identified and shared with colleagues throughout the region. The current stage of the project is working with York Hospitals NHS Trust to improve their triage model for patients attending York Hospital. The ED is currently testing senior doctor triage for patients arriving by ambulance. The process is being constantly measured using various indicators to identify if improvements are taking place in patient care and staff are now working to implement 'The Perfect Week' in the Ambulance Assessment Area based on the success of the senior doctor triage model.

Principal investigator: Professor Suzanne Mason |
Programme Manager: Maxine Kuczawski |
Project start date: 01/11/2014
Status: Completed.