Training to support behaviour change 



Lead: Professor Rebecca Lawton

Collaborators: Dr Judith Dyson (University of Hull) | Dr Natalie Taylor (Centre for Healthcare Resilience and Implementation Science, Macquarie University)

Interventions designed to improve patient safety such as guidelines, checklists and new technologies, all require healthcare staff to do things differently – in other words – to change their behaviour. It is widely, but wrongly assumed that if people have the knowledge about what to do, change will follow. This is why strategies to implement change usually focus on increasing knowledge through emails, posters, meetings and training. However, if knowledge were the key to behaviour change, few of us would be overweight or inactive. The CLAHRC Evidence Based Transformation with the NHS theme have been working with the AHSN Improvement Academy in Yorkshire and Humber to support improvement projects by helping staff across the region to implement change more effectively by using theories of behaviour change to underpin their work. Three hundred people have now attended our training workshops and a toolkit is freely available via the Improvement Academy website to support their change projects. 

Over the coming year we hope to evaluate the impact of this approach on staff knowledge, attitudes and success in making change happen. For more information about this work, as well as some key resources, please see http://www.improvementacademy.org/patient-safety/behaviour-change-for-patient-safety.html.